North Devon Patient Feedback
A compilation of endoscopy friends and family testing (FFT) feedback. Best patient care and experience is at the forefront of all our services
North Devon District Hospital approached Elective Services at the end of 2018 seeking help with their on-going pressures for overdue surveillance as a result of the increase in 2 week and time critical endoscopy referrals. Elective Services was commissioned in November 2018 to provide North Devon District Hospital with endoscopy insourcing services. This was initially for four weekend endoscopy lists per month. For each endoscopy session, ES has been providing a team of 12 staff (which includes Consultants, Nurses, Health Care Assistants, Decontamination Technicians and a Receptionist). Since then, the number of Endoscopy lists per month has doubled. Most of the referrals have been colonoscopies but typical lists would also include Flexible Sigmoidoscopies and Gastroscopies.
In addition to Endoscopy services, Elective Services also supports North Devon District Hospital with Neurology services and Cardiology services (including Echocardiograms and CT Angiograms).
A compilation of endoscopy friends and family testing (FFT) feedback. Best patient care and experience is at the forefront of all our services